Last updated: 4th April 2024
Introduction
This Agreement governs the terms by which purchasers of Raffy & Bee products obtain the right to use the digital content of Footsteps To Flourish through the website located at https://raffyandbee.shop/ (the site).
This Digital Download Terms of Use is in addition to the Privacy + Disclosures, Terms of Service, and our Store Policies applicable to the Site and to all persons downloading content from the Site. In the event of any inconsistency between these Terms and the Site Terms of Service or any other Site policies (all of which are incorporated into this Agreement by reference), these Terms shall govern.
(a) By downloading content from this site, you accept this Agreement, and agree to be bound by its provisions. If you do not accept or agree with these terms, do not download the Content. Pretty Simple.
(b) In this Agreement: (i) “you” or the “Client” means you ( the person downloading the content, (ii) “Raffy & Bee/No Needles Knitting/Claire T Stevens” or “we” means Raffy & Bee/No Needles Knitting/Claire T Stevens, operator of the Site; and (iii) “Content” means any photographic image, illustration, animation, film or video footage or any digital media or other material that you are downloading from the Site.
We hereby grant to you perpetual, non-exclusive, non-transferable, worldwide permission to use the Content for the Permitted Uses only (as defined below). Unless the activity or use is a Permitted Use, you cannot do it. All rights in and to the Content, including, without limitation, all copyright and other intellectual property rights relating to the Content, are retained by Raffy & Bee/No Needles Knitting/Claire T Stevens.
(a) You may only use the Content for personal use only on your personal devices only. For clarity, you may not use the Content in products for resale, license, or any other distribution. For example, you are not permitted to modify the Content, print it in any form, and sell it to others for consumption, reproduction or re-sale. Any use of the Content that is not a Permitted Use shall constitute infringement of copyright!
(b) Restrictions. Only you are permitted to use the Content for personal use, although you may transfer files among your personal devices such as phone, tablet, laptop or desktop computer. You may install and use the Content in only one location at a time for each file, although there is no time limit on the duration you can use it for. You may physically transfer the Content from one location to another i.e: distributing it among your personal devices. The content is only to be used by the one person who has downloaded the content from the Raffy & Bee website. You may make only one (1) copy of the Content solely for back-up purposes.
(c) Any additional permitted uses must be approved in writing by Raffy & Bee/No Needles Knitting/Claire T Stevens.
If there is any doubt that a proposed use is a Permitted Use, you should contact Raffy & Bee/No Needles Knitting/Claire T Stevens at hello@raffyandbee.com for guidance.
(a) Prohibited Uses. You may not do anything with the Content that is not expressly permitted in the preceding section. For greater certainty, the following are “Prohibited Uses” and you may not:
This UK law gives consumers protection when it comes to digital downloads that fail to work (are corrupt). Consumers (i.e. private individuals) are entitled to a repair or replacement if the digital content is faulty and even compensation if other downloads or devices are affected.
The Consumer Rights Act defines digital content as ‘data which are produced and supplied in digital form’.
Digital content must be:
If the digital content you purchase does not meet these criteria and develops a fault, you have the right to have your digital product repaired or replaced.
Under the Consumer Contracts Regulations, digital downloads are neither goods nor services, meaning the law is a little different. If you want to download something within 14 days of buying it (what is known as the ‘cooling-off’ period), you will have to give your consent to waive the 14-day cooling-off period.
If you do not give your consent, the 14-day cooling-off period still applies, however, you will not be able to download your digital content until this period has ended.
This is to stop you from changing your mind after you have downloaded the content.
If the digital download you purchased is faulty, Raffy & Bee/No Needles Knitting/Claire T Stevens is allowed one opportunity to replace the faulty digital content before you can claim a refund.
You can choose whether you want the goods to be repaired or replaced, but Raffy & Bee/No Needles Knitting/Claire T Stevens can refuse if they can show that your choice is disproportionately expensive compared with the alternative.
You’re entitled to a full or partial refund instead of a repair or replacement if any of the following are true:
If the attempt at a repair or replacement is unsuccessful, you can then claim a refund or a price reduction if you wish to keep the product.
If you don’t want a refund and still want your product repaired or replaced, you have the right to request that Raffy & Bee/No Needles Knitting/Claire T Stevens makes further attempts at a repair or replacement.
If any device or other digital content you own is damaged as a result of the faulty digital content you’ve downloaded, Raffy & Bee/No Needles Knitting/Claire T Stevens must compensate you.
This only applies where that damage wouldn’t have occurred had ‘reasonable care and skill’ been exercised in the provision of the digital content (even if that content was provided for free).
If you placed an order by accident from Raffy & Bee, it is at Raffy & Bee/No Needles Knitting/Claire T Stevens’s discretion to allow a refund or exchange.
Typically any goods or services which are sold to consumers online, at a distance, or away from the trader’s premises, must allow for a minimum 14-day cooling-off period during which the contract can be cancelled (either 14 days from receipt of goods or from the date of entering into a contract for services).
14 days is the minimum cooling-off period that a seller must give.
For digital downloads, consumers will need to waive their cancellation rights before digital content can be provided. This means that once a consumer/customer has downloaded the content, then they have given up their consumer rights to a refund.
When you purchase a digital download from Raffy & Bee, you will waive these cancellation rights.
(a) This Agreement is effective until it is terminated. You can terminate this Agreement by destroying the Content, along with any copies or archives of it or accompanying materials (if applicable), and ceasing to use the Content for any purpose. The Agreement also terminates without notice from Raffy & Bee/No Needles Knitting/Claire T Stevens if at any time you fail to comply with any of it’s terms. Upon termination, you must immediately (i) cease using the Content and for any purpose; (ii) destroy or delete all copies and archives of the Content or accompanying materials; and (iii) if requested, confirm to Raffy & Bee/No Needles Knitting/Claire T Stevens in writing that you have complied with these requirements.
(b) Raffy & Bee/No Needles Knitting/Claire T Stevens reserves the right to elect at a later date to revoke or amend the license granted by this Agreement and replace the Content with an alternative for any reason. Upon notice, sent to the address or contact information provided by you, or such other address as you may advise us in writing to use, from time to time, of such replacement, the license for the replaced Content immediately terminates for any products that do not already exist, and this license automatically applies to the replacement Content. You agree not to use the replaced Content for future products and to take all reasonable steps to discontinue use of the replaced Content in products that already exist.
(c) Upon notice from Raffy & Bee/No Needles Knitting/Claire T Stevens, or upon your knowledge that any Content is subject to a threatened, potential or actual claim of infringement of another’s right for which Raffy & Bee/No Needles Knitting/Claire T Stevens may be liable, you must immediately and at your own expense (i) stop using the Content; (ii) delete or remove the Content from your devices, computer systems and storage (electronic or physical). Raffy & Bee/No Needles Knitting/Claire T Stevens shall provide you with replacement Content (which shall be determined by Raffy & Bee/No Needles Knitting/Claire T Stevens in its reasonable commercial judgment) free of charge, but subject to the other terms and conditions of this Agreement.
(a) While we have made reasonable efforts to correctly categorize, keyword, caption and title the Content, Raffy & Bee/No Needles Knitting/Claire T Stevens does not warrant the accuracy of such information. Additionally, Raffy & Bee/No Needles Knitting/Claire T Stevens does not warrant the accuracy of any metadata that may be provided with the Content.
(b) THE CONTENT IS PROVIDED “AS IS” WITHOUT REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. CLAIRE T STEVENS/FOOTSTEPS TO FLOURISH DOES NOT REPRESENT OR WARRANT THAT THE CONTENT WILL MEET YOUR REQUIREMENTS OR THAT ITS USE WILL BE UNINTERRUPTED OR ERROR FREE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE CONTENT IS WITH YOU. SHOULD THE CONTENT PROVE DEFECTIVE, YOU (AND NOT CLAIRE T STEVENS/FOOTSTEPS TO FLOURISH) ASSUME THE ENTIRE RISK AND COST OF ALL NECESSARY CORRECTIONS.
(a) You specifically agree and acknowledge that you have, in addition to the terms of this Agreement, reviewed the Terms of Use and any other agreements which may be incorporated by reference therein, and to the extent of their incorporation in this Agreement you agree to be bound by them.
(b) Raffy & Bee/No Needles Knitting/Claire T Stevens’s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right.
(c) This Agreement is personal to you and is not assignable by you without Raffy & Bee/No Needles Knitting/Claire T Stevens’s prior written consent.
(d) The parties have agreed that this Agreement and all related documents be drawn up in English.
If you have concerns relating to this Agreement, please contact Raffy & Bee/No Needles Knitting/Claire T Stevens at hello@raffyandbee.com
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND UNDERSTAND IT. IN CONSIDERATION OF RAFFY & BEE/NO NEEDLES KNITTING/CLAIRE T STEVENS AGREEING TO PROVIDE THE CONTENT, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND RAFFY & BEE/NO NEEDLES KNITTING/CLAIRE T STEVENS, WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATION BETWEEN YOU AND CRAFFY & BEE/NO NEEDLES KNITTING/CLAIRE T STEVENS RELATING TO THE SUBJECT OF THIS AGREEMENT.